DocTech

Established in 1984, DocTech were way ahead of the times in the suspicion that UK businesses would look to move away from error prone, paper-based business processes onto automated solutions that could provide transparency and accountability. This naturally led onto business process efficiency requirements and in turn, saw us provide our first digital document management solution. We have become leaders in the design, delivery and support of the Document Management System DocuWare and its various methods of integration. DocTech are the sole UK distributor and support resource for several third-party DocuWare products and our in-house technical team have the expertise to develop bespoke solutions as and when required. We now offer a whole host of digital solutions and services surrounding better document-based processes including scanning, storing documents, automation, workflows, compliance, version control, mobile working, digital forms and digital signatures. Over the last 38 years we have built an extensive product portfolio to meet the requirements of our clients. Our team consists of document management professionals with more than 80 years of combined experience. Based out of our head office in Bury, Greater Manchester, and supported by remote staff we service over 300 clients and more than 10,000 users throughout the UK and Ireland. Our work is carried out by our in-house technical team. Nothing is outsourced, ensuring we adhere to our own high standards. We have implemented projects ranging from simple document repositories to those with the most complex workflows and integrations across both the private and public sectors. We have personally carried out integrations into various ERP, Finance, CRM and Housing Management Systems. We help our clients work smarter, improve performance and reduce costs, either directly or through our extensive partner channel. The focus for us is to efficiently handle client enquiries, learning their processes and understanding the key drivers in their organisation. We believe the skill lies in translating their wants and needs into a cost-effective solution that helps achieve business goals. We truly believe we are the best at what we do and our client retention tells us we must be doing something right!